BetPro Live FAQ – Your Questions Answered Here

On the Login page, click the "Forgot password?" link. Enter the mobile number linked to your account and you will receive a reset code via SMS. Follow the on-screen steps to set a new password. If you do not receive the SMS within a few minutes, contact our support team directly.

No. Each player is permitted one account only. Creating multiple accounts is a violation of our terms and may result in all accounts being permanently suspended. If you have lost access to your original account, please contact support — do not register a fresh one.

Accounts can be temporarily locked after several consecutive failed login attempts as a security measure. Wait 15 to 30 minutes and try again, or use the password reset option. If the lock persists, reach out to our support team and we will verify your identity and restore access promptly.

BetPro Live supports the most widely used payment options across Pakistan, including:

• JazzCash (mobile wallet and over-the-counter)
• Easypaisa (wallet and agent)
• Raast instant bank transfer
• Standard interbank transfers
• Debit and prepaid cards
• Other supported mobile wallets

All transactions are processed in PKR so there is no currency conversion involved.

JazzCash and Easypaisa deposits are typically credited within a few minutes. Raast and bank transfers may take slightly longer depending on your bank's processing time. If your deposit has not reflected after 30 minutes, keep your transaction receipt handy and contact our support team with the reference number.

Log in to your account, go to the Withdrawal section in your dashboard and select your preferred method — JazzCash, Easypaisa, Raast or bank transfer. Enter the amount in PKR and confirm. Standard withdrawals are processed within a reasonable timeframe. VIP members enjoy priority processing with faster turnaround.

Minimum deposit and withdrawal thresholds vary by payment method. Generally, you can start with a low PKR amount to get going. Exact limits are displayed at the time of transaction in your account dashboard. We try to keep these accessible for players across all budget ranges in Pakistan.

Absolutely. BetPro Live covers the full Pakistan Super League calendar — all six franchises, every group stage and playoff match. Beyond PSL, you can bet on Pakistan's international cricket including T20Is, ODIs and Test matches. Markets include match winner, top batter, total sixes, toss result, over-by-over runs and many more options updated live as the game progresses.

In-play betting lets you place wagers on a match that is already underway. Odds update ball by ball during cricket or minute by minute during football. Simply navigate to the Betting section, select a live match and you will see all available in-play markets. Be quick — odds shift fast during exciting passages of play.

Yes. In addition to cricket, BetPro Live offers betting markets on international football leagues and tournaments. Esports coverage includes popular titles like PUBG Mobile, Dota 2 and FIFA. The Game Lobby is regularly updated with new markets and events so there is always something to wager on beyond cricket season.

New players who register on BetPro Live are eligible for a welcome bonus on their first deposit. The exact bonus percentage and maximum PKR amount are displayed on the promotions page at the time of sign-up. Make sure to read the bonus terms — wagering requirements and eligible games are clearly stated before you claim.

Every bet you place and every PKR you wager earns you loyalty points. As your points accumulate you move up through the VIP tiers. Higher tiers unlock bigger reload bonuses, cashback offers, faster withdrawal processing and access to exclusive promotions not available to regular members. Visit the VIP page for a full breakdown of each tier's benefits.

Bonuses are applied automatically when all eligibility conditions are met — minimum deposit amount, correct payment method and no active bonus already claimed. If you believe your bonus should have been credited but was not, contact our support team with your deposit transaction reference and they will investigate within 24 hours.

Yes. BetPro Live has a dedicated mobile app available for both Android and iOS devices. Visit the App page for download instructions. The app delivers the full platform experience — cricket betting, live casino, slots and account management — optimised for smaller screens and mobile data connections common across Pakistan.

Slow loading is usually related to your internet connection rather than the platform itself. Try these steps:

• Switch between mobile data and Wi-Fi to check which performs better.
• Clear your browser cache and cookies, then reload.
• Use a modern browser such as Chrome or Safari for the best experience.
• Download the BetPro Live app for a lighter, faster experience on mobile.

If the issue continues, contact support with details of your device and browser.

If a match is officially abandoned, cancelled or postponed before reaching the required completion threshold, all bets on that event are voided and your stake is returned to your account balance in PKR. This applies to cricket matches affected by rain, pitch issues or other official stoppages. The refund typically appears within a few hours of the event being declared void.

Yes. BetPro Live provides self-management tools in your account settings. You can set daily, weekly or monthly deposit limits in PKR to help you stay within a comfortable budget. Once a limit is set it takes effect immediately and can only be reduced instantly — increasing a limit requires a cooling-off period to ensure you have time to reconsider.

If you feel that gambling is negatively affecting your budget, daily routine or relationships, take a break. You can use the self-exclusion option in your account to temporarily or permanently restrict access. BetPro Live is designed for adult entertainment only — please visit the Responsible Gaming page for practical tips and self-management guidance.

BetPro Live uses SSL encryption to protect all data transmitted between your device and the platform. Your personal details and payment information are handled with strict security protocols. We strongly encourage all players to use strong unique passwords, avoid logging in on public networks and to only play with funds they can comfortably afford to spend.